TERMS OF SERVICE

ast updated: 6 August 2026

1. Overview

This website is operated by The Purse Society. Throughout this website, the terms “we”, “us” and “our” refer to The Purse Society.

These Terms of Service govern your access to and use of our website and the purchase of products from us.

By visiting our website, placing an order or using any part of our services, you agree to these Terms of Service, our Privacy Policy, Refund Policy and Shipping Policy.

If you do not agree to these terms, you should not use our website or place an order.

2. Business Information

Business name: The Purse Society
Website: https://thepursesoceity.store
Email: thepursesesociety.store@gmail.com
Address: Pokuna Road, Piliyandala, Colombo 10300, Sri Lanka

Our online store is hosted and supported by Shopify.

3. Eligibility

By using our website, you confirm that you are legally capable of entering into a binding agreement.

If you are under 18 years old, you may use our services only with the involvement and permission of a parent or legal guardian.

You may not use our website or products for an illegal or unauthorised purpose.

4. Customer Information

You agree to provide accurate, complete and current information when placing an order or creating an account.

You are responsible for:

Checking your name, email address, telephone number and delivery address.
Maintaining the confidentiality of your account password.
Informing us promptly if you suspect unauthorised use of your account.
Paying additional delivery costs caused by incorrect or incomplete information supplied by you.

We are not responsible for delays or failed deliveries caused by inaccurate customer information.

5. Products and Product Information

We make reasonable efforts to display product descriptions, colours, photographs, measurements and prices accurately.

However, colours may appear slightly different depending on your device, screen settings and lighting. Handmade, textured or patterned products may also have minor natural variations.

These reasonable variations do not affect your rights where a product is materially different from its description, damaged, defective or incorrectly supplied.

Product availability is not guaranteed. We may limit quantities, discontinue products or update product information without prior notice.

6. Prices

Unless otherwise stated, prices are displayed in Sri Lankan Rupees.

Delivery charges and any additional applicable costs will be shown before you complete your purchase.

We may update prices at any time. Price changes will not affect orders that we have already accepted, except where there is an obvious pricing or technical error.

If a product is listed at an incorrect price, we may contact you for instructions or cancel the affected order and refund any payment received.

7. Orders and Acceptance

Submitting an order does not automatically mean that we have accepted it.

After you place an order, you may receive an order acknowledgement. An order is accepted after:

The required payment has been received and verified.
The product’s availability has been confirmed.
We send an order confirmation or begin processing the order.

We reserve the right to reject or cancel an order where:

A product is unavailable.
Payment cannot be verified.
Customer information appears inaccurate or incomplete.
We reasonably suspect fraud, unauthorised activity or misuse.
There is an obvious pricing, product or technical error.
The order violates these Terms of Service or applicable law.

If we cancel an order after receiving payment, we will issue an appropriate refund.

8. Payments

You agree to provide accurate payment information and pay the complete amount shown when placing your order.

For direct bank transfers, payment should be completed within 24 hours using the payment instructions provided at checkout. Please use your order number as the payment reference and send us the payment confirmation when requested.

Orders are processed only after payment has been verified. Unpaid orders may be cancelled after 24 hours.

You are responsible for any bank fees, currency-conversion charges or other charges imposed by your financial institution.

9. Shipping and Delivery

We aim to deliver confirmed orders within a maximum of three weeks, depending on product availability, the delivery location and courier operations.

Delivery estimates begin after payment has been verified and the order has been confirmed.

Delivery may occasionally be delayed by circumstances outside our reasonable control, including courier disruptions, severe weather, public holidays, supply delays, incorrect customer information or other unforeseen events.

If a material delay occurs, we will make reasonable efforts to notify you.

Please review our Shipping Policy for complete delivery information.

10. Returns, Exchanges and Refunds

Eligible return requests must generally be submitted within seven calendar days of delivery.

Products must be unused, unworn and returned with their original tags, accessories and packaging.

Damaged, defective or incorrect products should be reported within 48 hours of delivery with clear photographic or video evidence.

Refunds, exchanges, return-delivery charges, final-sale products and order cancellations are governed by our Refund Policy.

Nothing in these terms limits any consumer rights that cannot legally be excluded.

11. Order Cancellations

You may request cancellation before your order has been dispatched.

Once an order has been dispatched, it cannot normally be cancelled. You may request an eligible return after delivery in accordance with our Refund Policy.

Delivery or processing costs already incurred may be deducted from a cancellation refund where permitted by law.

12. Website Content and Intellectual Property

Unless otherwise stated, all website content—including photographs, graphics, logos, product descriptions, text, designs and branding—is owned by or licensed to The Purse Society.

You may use our website only for personal and non-commercial shopping purposes.

You must not copy, reproduce, republish, sell, distribute, modify or commercially exploit our content without prior written permission.

13. Reviews and Customer Content

If you submit a review, photograph, comment or other content, you confirm that:

The content is truthful and based on your genuine experience.
You have the right to submit it.
It does not violate another person’s rights.
It is not unlawful, abusive, misleading, defamatory or harmful.

We may moderate or remove content that violates these terms. We will not knowingly publish false reviews or unfairly discourage genuine negative feedback.

14. Prohibited Activities

You must not:

Use the website for fraudulent or unlawful activities.
Submit false customer, delivery or payment information.
Attempt to gain unauthorised access to the website or another customer’s account.
Introduce viruses, malicious code or other harmful technology.
Scrape, copy or collect website information without permission.
Interfere with the security or operation of our website.
Infringe our intellectual-property rights or those of another person.
Use our products or services in violation of applicable law.

We may restrict or terminate access where we reasonably believe these terms have been violated.

15. Third-Party Services and Links

Our website may include services, applications or links operated by third parties, including Shopify, payment providers, couriers, analytics providers and social-media platforms.

We are not responsible for the availability, content, privacy practices or independent actions of third-party websites and services.

Your use of a third-party service may be governed by that provider’s own terms and privacy policy.

16. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

By using our services, you acknowledge that information may be processed by Shopify and other providers needed to operate the website, process orders, accept payments and arrange deliveries.

17. Website Availability

We aim to keep our website accurate, secure and available. However, we do not guarantee that access will always be uninterrupted or free from technical errors.

We may temporarily suspend, update or modify the website for maintenance, security or operational reasons.

18. Disclaimer and Limitation of Liability

To the maximum extent permitted by law, The Purse Society will not be responsible for indirect, incidental or consequential losses resulting from your use of the website or purchase of a product.

Where liability may legally be limited, our total liability relating to a particular order will not exceed the amount you paid for that order.

Nothing in these terms excludes or restricts liability, warranties, guarantees or consumer remedies that cannot be excluded under applicable law.

19. Events Outside Our Control

We are not responsible for a failure or delay caused by events outside our reasonable control, including natural disasters, severe weather, transport interruptions, labour disputes, government restrictions, internet failures, supply disruptions or courier delays.

We will take reasonable steps to minimise the effect of such events and resume our obligations when reasonably possible.

20. Termination

We may suspend or terminate your access to our services if you materially violate these Terms of Service, misuse the website or engage in fraudulent or unlawful activity.

Any payment obligations or liabilities incurred before termination will continue to apply.

21. Severability

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

Our failure to enforce a provision immediately does not mean that we have waived our right to enforce it later.

22. Governing Law

These Terms of Service are governed by the laws of Sri Lanka.

Any dispute will be subject to the jurisdiction of the competent courts of Sri Lanka, without limiting any rights available to consumers under applicable law.

23. Complaints and Dispute Resolution

If you have a complaint, please contact us first at thepursesesociety.store@gmail.com with your name, order number and a description of the issue.

We will make reasonable efforts to review and respond to your complaint promptly.

If a consumer dispute cannot be resolved directly, you may seek assistance from the Consumer Affairs Authority of Sri Lanka or another competent authority.

Consumer Affairs Authority website: https://www.caa.gov.lk/

24. Changes to These Terms

We may update these Terms of Service to reflect changes to our business, website, services or legal obligations.

The updated version will be published on this page with a revised “Last updated” date. Changes will apply from the date of publication and will not retrospectively alter an order already accepted unless required by law.