PRIVACY POLICY

Last updated: 6 August 2026

The Purse Society (“we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, place an order, contact us or otherwise use our services.

1. Our Details

Business name: The Purse Society
Website: https://thepursesoceity.store
Email: thepursesesociety.store@gmail.com
Address: Pokuna Road, Piliyandala, Colombo 10300, Sri Lanka

For the purposes of applicable data protection laws, The Purse Society is responsible for determining how your personal information is used.

2. Personal Information We Collect

Depending on how you interact with our store, we may collect:

Your name, email address, telephone number, billing address and delivery address.
Order information, including products purchased, order value, delivery status and transaction history.
Payment-related information needed to confirm your payment.
Bank-transfer receipts or payment confirmations that you voluntarily provide.
Account information if you create an account on our website.
Messages, reviews, enquiries and other information you send to us.
Marketing preferences, including whether you have agreed to receive promotional communications.
Device and technical information, including your IP address, browser type, device type and operating system.
Website usage information, including pages viewed, products viewed, referring websites and interactions with our store.
Information collected through cookies and similar technologies.

3. How We Collect Your Information

We may collect personal information:

Directly from you when you place an order, create an account, contact us or subscribe to marketing.
Automatically when you browse or interact with our website.
From Shopify and the applications or services connected to our Shopify store.
From payment providers, banks, delivery providers and other service providers involved in completing your order.
From advertising or analytics platforms where permitted by law and your privacy settings.

4. How We Use Your Information

We may use your personal information to:

Process, confirm and deliver your orders.
Verify bank transfers and other payments.
Communicate with you about your order, delivery, return, refund or enquiry.
Provide customer service and respond to complaints.
Create and manage customer accounts.
Detect and prevent fraud, misuse and security incidents.
Maintain transaction, accounting and business records.
Improve our website, products, services and customer experience.
Measure website performance and understand how customers use our store.
Send promotional emails, messages or advertisements where you have provided consent or where otherwise permitted by law.
Personalise product recommendations and advertising where permitted.
Comply with legal, regulatory, tax and accounting requirements.
Establish, exercise or defend legal claims.

We process personal information only when we have an appropriate reason, such as fulfilling your order, complying with a legal obligation, obtaining your consent or pursuing a legitimate business purpose permitted by law.

5. How We Share Personal Information

We may share personal information with trusted third parties when reasonably necessary to operate our business, including:

Shopify, which hosts and operates our online store.
Banks and payment-service providers.
Delivery, courier and logistics providers.
Website hosting, information technology and security providers.
Customer-support and communication providers.
Analytics and advertising providers.
Accountants, professional advisers and regulatory authorities.
Government agencies, courts or law-enforcement authorities where required by law.

These parties may only receive the information reasonably necessary to provide their services or satisfy legal requirements.

We do not sell personal information for money.

6. Shopify

Our online store is hosted by Shopify. Shopify processes certain personal information when you visit our store, create an account or place an order.

Your information may be processed by Shopify and its service providers in countries outside Sri Lanka. Shopify’s handling of personal information is governed by its own privacy policies and contractual commitments.

You can learn more at: https://www.shopify.com/legal/privacy

7. Cookies and Similar Technologies

Our website may use cookies, pixels and similar technologies to:

Keep the website and checkout functioning correctly.
Remember your preferences and shopping-cart contents.
Understand website traffic and performance.
Prevent fraud and maintain security.
Measure advertising performance.
Personalise content or advertisements where permitted.

You can control certain cookies through our cookie banner, your Shopify privacy choices or your browser settings. Disabling essential cookies may prevent some parts of the website from functioning correctly.

8. Marketing Communications

If you agree to receive marketing communications, we may contact you about new products, promotions, discounts and store updates.

You may unsubscribe at any time by:

Using the unsubscribe option included in a marketing email.
Replying “STOP” where that option is available.
Contacting us at thepursesesociety.store@gmail.com.

Unsubscribing from marketing will not prevent us from sending necessary messages about existing orders or customer-service requests.

9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

Complete orders and provide customer service.
Maintain business, payment, accounting and tax records.
Resolve disputes and process returns or refunds.
Prevent fraud and maintain security.
Comply with applicable legal obligations.

The retention period may vary depending on the type of information and the reason it was collected. When information is no longer required, we will take reasonable steps to delete or securely anonymise it.

10. Security

We use reasonable administrative, technical and organisational safeguards to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no online service, electronic transmission or storage system can be guaranteed to be completely secure. Customers are responsible for keeping their account passwords and devices secure.

11. International Data Transfers

Shopify and some of our service providers may process or store personal information outside Sri Lanka.

Where required, we take reasonable steps to ensure that international transfers are handled using appropriate safeguards and in accordance with applicable data protection laws.

12. Your Privacy Rights

Subject to applicable law, you may have the right to:

Request information about how we process your personal information.
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information in certain circumstances.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on your consent.
Opt out of direct marketing.
Submit a complaint to the relevant data protection authority.

To exercise a privacy right, email thepursesesociety.store@gmail.com with the subject line “Privacy Request”.

Please include your name, contact details and a clear description of your request. We may ask for reasonable information to verify your identity before processing the request.

You may also contact the Data Protection Authority of Sri Lanka at https://www.dpa.gov.lk/.

13. Children’s Privacy

Our website and products are not specifically directed towards children. We do not knowingly collect personal information from children without appropriate permission from a parent or legal guardian.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and, where appropriate, delete the information.

14. Third-Party Links

Our website may include links to websites, social-media platforms or services operated by third parties.

We are not responsible for the privacy practices, security or content of third-party services. We recommend reviewing their privacy policies before providing personal information.